pentair screenlogic wont connect locally

When I try to configure I get the same error.īefore I sign up for a 2.5 hour on hold session with Pentair, has anyone seen this before? I have tried restarted, reconnecting everything. Enter your ScreenLogic system name in the System Name box. Pentair 522104 ScreenLogic Interface and Wireless Connection. I think it's some kind of IP Address error, but I can't access Screen Logic on my PC to fix the problem. After installing the ScreenLogic Connect utility, click the ScreenLogic Connect icon on your desktop to start the program. Pentair ScreenLogic only connects remotely (not locally). Sending GATEWAY remote connection request.

When I try to access the ScreenLogic Connect on my PC I get the follow error: but since ScreenLogic cannot find the protocol adapter it wont install. Everything else works fine, except the Pentair equipment. Pentairs ScreenLogic Connect is a convenient interface for your pool and spa. I was fine with that as I could still access the system.įast forward to today, when I upgraded my modem for 1 gig service. After 2 hours on the phone, the tech could only get the 'Remote' access to work and not the 'Local'. Then in December it wouldn't connect, and after my futile attempts to troubleshoot the issue I called Pentair. If you are running any sort of firewall, make sure the Pentair devices havent accidently been shunned. 1,740 Satisfied Customers Servicing pools and all brands of spas for over 28 years. I Ask an Expert Home Improvement Questions Pool And Spa Repair poolguy810, owner - pool and spa. It just says connecting and nothing happens. I had my Intelli-touch system updated a few years ago so I could use the ScreenLogic app on my iPhone to control my pool. I have the pentair app for my pool and it won’t connect.

Pentair screenlogic wont connect locally